PlayIQ Esports Academy
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Understanding Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. PlayIQ Esports Academy uses cookies and similar technologies to enhance your training experience, remember your preferences, and analyze how our platform is used.

We also employ web beacons, pixel tags, and local storage technologies to collect information about your interactions with our training content and to provide personalized recommendations for your skill development journey.

Essential Platform Cookies

These cookies are necessary for our platform to function properly and cannot be disabled. They enable core features such as user authentication, session management, and security protection. Without these cookies, you would not be able to access your training programs or maintain your login status.

Essential cookies also help us prevent fraud, maintain platform stability, and ensure that your training progress is properly saved and synchronized across your devices.

Performance and Analytics Tracking

We use analytics cookies to understand how users interact with our training platform, which features are most valuable, and where we can improve the learning experience. This data helps us optimize course content and platform performance.

These cookies collect aggregated, anonymous information about page views, session duration, training module completion rates, and user navigation patterns. This data is essential for maintaining and improving our educational services.

Personalization and Preference Cookies

Personalization cookies remember your preferences, settings, and training history to provide a customized experience. They store information such as your preferred language, dashboard layout, and training program selections.

These cookies enable features like personalized course recommendations, customized coaching feedback, and tailored skill assessments based on your gaming background and performance goals.

Marketing and Communication Cookies

With your consent, we use marketing cookies to deliver relevant information about new training programs, coaching opportunities, and platform updates. These cookies help us understand which communications are most valuable to different user segments.

Marketing cookies also enable us to measure the effectiveness of our outreach efforts and ensure that promotional content is relevant to your training interests and skill level.

Third-Party Service Cookies

Our platform integrates with carefully selected third-party services for video hosting, payment processing, and communication tools. These services may set their own cookies to provide functionality such as embedded training videos and secure payment transactions.

We ensure that all third-party partners maintain appropriate privacy standards and use cookies only for legitimate service delivery purposes. You can review their individual privacy policies for detailed information about their cookie practices.

Cookie Duration and Expiration

Different cookies have varying lifespans depending on their purpose. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for specified periods to remember your preferences across visits.

Most of our cookies expire within one year, though some essential security cookies may have longer durations. You can view and manage cookie expiration dates through your browser's cookie management tools.

Managing Your Cookie Preferences

You have full control over cookie settings through our cookie preference center and your browser settings. You can accept all cookies, reject non-essential cookies, or customize your preferences for different cookie categories.

Disabling certain cookies may limit some platform features, but core training functionality will remain available. You can update your cookie preferences at any time through your account settings or the cookie banner.

Browser Cookie Controls

All modern browsers provide built-in tools for managing cookies. You can configure your browser to block all cookies, accept only first-party cookies, or prompt you before accepting each cookie. Browser settings override our cookie preferences.

Keep in mind that blocking all cookies may prevent you from accessing certain platform features or maintaining your login status. We recommend using our cookie preference center for the best balance of functionality and privacy control.

Mobile App Data Collection

Our mobile applications may use similar tracking technologies, including device identifiers and local storage, to provide personalized training experiences. Mobile data collection is governed by your device's privacy settings and app permissions.

You can control mobile tracking through your device's privacy settings, app-specific permissions, and our in-app privacy controls. Mobile data practices are subject to the same privacy protections as our web platform.

International Cookie Compliance

Our cookie practices comply with international privacy regulations, including GDPR, CCPA, and other applicable data protection laws. We obtain appropriate consent before setting non-essential cookies and provide clear information about our tracking practices.

Users in different jurisdictions may have additional rights regarding cookie usage and data collection. We respect these rights and provide appropriate controls and information based on your location and applicable laws.

Cookie Policy Updates and Changes

We may update this cookie policy periodically to reflect changes in our practices, new technologies, or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we use cookies and tracking technologies. Updated policies take effect immediately upon posting, and continued use of our platform constitutes acceptance of the changes.